Imagine the Pope, Justin Bieber, Oprah, and the President were coming to visit your community. Would you change the tour format? Would you make sure every hallway and every common area sparkled?
Of course, it’s unlikely that all of those individuals would ever visit your community at once (or at all) — and they’d never just drop by unannounced.
Yesterday, I emailed a company contact I hadn’t been in touch with for several months. Seconds after sending, my cell phone rang. It was a company representative, letting me know my liaison was no longer there — and what was I inquiring about so he could put me in touch with the new person? Seconds after we hung up, he had connected me by email with a new account manager.
Creepy, but efficient. And I have to admit: I was impressed.
When MaryKay Kubota’s husband died unexpectedly at 49, she felt that the world kept going for everyone but her. As her grief escalated, so did her feeling of abandonment. Find out what not to say to an isolated older adult, and what to say instead.
Check out data from Senior Housing Forum partner Caring.com and best practices from Pacifica Senior Living to make sure you’re maximizing your online reputation as a senior housing provider.
In this exclusive 3-part series, we’re gathering insights from industry experts on the current evolution of payer-provider partnerships in today’s health care marketplace.
Think online reviews don’t matter? Think again: 97% of consumers read online reviews for businesses last year, up from 90% in 2016, says the 2017 Local Consumer Review Survey from BrightLocal (a search engine marketing firm).
It was early morning on Super Bowl Sunday one year ago when Patty Cruz of Port Orchard, Washington, had a stroke. Read Cruz's story, and learn about the updated guidelines issued by the American Heart Association/American Stroke Association that expands access to life-saving treatment.
Replacing a senior living CEO can be a complex and costly process—and the reason why planning ahead is essential for community stability and the new leader’s success. But how does an executive’s exit affect the community at large?
Imagine if you never went to sleep for two weeks straight. No naps during the day, just two weeks of being wide awake 24–7. Now, imagine you followed this pattern for two months, and eventually, those two months turned into two years, and you never once stopped to rest.
Payer-provider partnerships are dramatically changing today’s healthcare landscape, but are they really a new thing? And how will their increasing prevalence influence the future of care, either for better or worse? We’re exploring these questions and concepts in our original series, Essential Insights, Expert Voices, and we’ve called upon several industry leaders to draw on past and present experiences and points of view to guide us.
Steve Moran first met Darren Lancaster at the Boomer Venture Summit three years ago in San Diego. The two connected again at this year’s Silicon Valley Boomer Summit for a conversation about the power of building relationships to grow your market through social media engagement.
As the healthcare world continues to embrace innovative value-based care models, provider-payer partnerships have become a driving force of change in the industry. What players and factors have shaped this trend? And how will these collaborations transform the future of care?
In this series, several leading healthcare experts will answer these questions and offer examples of how these evolving collaborations are already impacting care.